Important COVID-19

COVID-19 Update:

The number of positive cases in Toronto and latest Public Health information is provided daily at

All City buildings including City Hall, Metro Hall, and all Civic Centres are now closed. Services and facility operations are tentatively scheduled to resume Sunday, April 5.

For a full list of affected City Services, City-operated programs, and City facilities, please click here.

Watch the City’s daily media briefings live Monday to Friday at 3:45 p.m.

If you have travelled from Hubei Province (China), Iran or Italy within the last 14 days or have had close contact with a person ill with COVID-19, please self-isolate and call Toronto Public Health at 416-338-7600 within 24 hours of arriving in Toronto. Information about self-isolation is available in the Other Resources section below.

If you have travelled from anywhere else outside Canada, including the United States, please self-isolate for 14 days. If you develop symptoms, call Telehealth Ontario at 1-866-797-0000. Canadians are also advised to avoid all cruise ship travel.

Self-Assessment Tool Online:

Use the Ministry of Health’s self-assessment to help determine if you need to seek care. If you’re having difficulty breathing or experiencing other severe symptoms, call 911. Always call your health care provider before visiting.

Assessment Centre:

To rapidly expand screening and ease pressures on hospital emergency departments, a number of dedicated assessment centres have been established across Toronto.

Find out if you should visit an assessment centre and where the nearest location is.

Resources for seniors and most vulnerable:

If you are in need of assistance with groceries or other necessities or know someone who requires assistance, let my office know and we will try to get someone to help!

Call 416-338-0008 or email:

Key Resources

For Information: – Contains regular city updates with information on how to protect yourself, virus symptoms and treatment. – Contains twice-daily, province-wide updates on COVID-19. – Contains information on the federal response to COVID-19 and travel advice.

For questions:

Telehealth Ontario
For medical advice, you may contact Telehealth Ontario, a free, confidential service. A Registered Nurse will take your call 24 hours a day, seven days a week.
Telephone: 1-866-797-0000

Toronto Public Health Hotline
Telephone: 416-338-7600
TTY: 416-392-0658

Monday to Friday
8:30 a.m. – 8 p.m.
(closed on statutory holidays)
Saturday and Sunday:
10 a.m. – 6 p.m.
Translation is available in many languages.

Emergency After Hours
To report a public health emergency after hours and on statutory holidays, ask for the on-call Public Health Manager.
Telephone: 311 (416-392-2489)

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